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  • Cake Care
    • Home
    • About
    • Pricing
    • FAQ
    • Cake Tasting
    • Contact Us
    • Gallery
    • Cake Stands
    • POLICY | COVID-19
    • Cake Care
  • Home
  • About
  • Pricing
  • FAQ
  • Cake Tasting
  • Contact Us
  • Gallery
  • Cake Stands
  • POLICY | COVID-19
  • Cake Care
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Frequently Asked Questions

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How far in advance do I need to order?

Normally, I require at least 4-6 weeks in advance. However, during peak season I get booked up quick. Remember, it's never too early to book.

How do I place an order?

First, send a message through the CONTACT page and fill out the necessary information, then we can go from there. I will get back to you within 24 hours. If your date is available, we can setup cake consultation  or cake tasting should you choose to have one. 

Do you require deposit?

Yes, $200  retainer fee is required to reserve your date. The remaining balance is due four (4) weeks prior to the delivery date. No changes will be made after final payment is made. Full payment for orders less than $200. If initial booking is made 2 weeks or fewer before the event, full payment is required upon booking.

What is your cancellation policy?

In the event of cancellation, retainer fee is Non-refundable. If something occurs to affect your scheduled event date, please contact me to discuss options.  Wedding Cake orders must be confirmed four weeks prior. After that, no more changes to the order or cancellations at this point and I am unable to postpone without change of date fee 20% of total to recoup supplies and time already invested and possibly loss of potential orders that I have turned down on your booked date. 

How much is the consultation and cake tasting fee?

Cake Consultation is FREE up to 30 minutes by Appointment only if you'd like a sit down with me or for your convenience, we can do it online through email or  through my Facebook page or text messaging. 


Cake tasting is $35 for 3 flavors and $50 for 5 flavors. It can be a private tasting for two or bring your family or friends (limit 6 guests). Cake tasting must be paid in advance to schedule. 

What payment do you accept?

My preferred payment is through Zelle. I also accept Venmo and Apple pay or Personal Checks. Should you choose to drop off cash, we can schedule that as well. 

Does your cake contain allergens?

All of my baked products may contain or have come in contact with gluten, nuts, soy, milk, eggs, wheat. 

DISCLAIMER

Sweet Creations by Gigi reserves the right to post photography / images of any of my work on the website and other social media platform.


Copyright © 2021 sweetcreationsbygigi - All Rights Reserved.


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