COVID-19 has changed the landscape of small businesses in 2020. Social distancing has altered how events will take place and how large those events will be. As a small business owner, I have decided that this new landscape must require a business adjustment for the unforeseeable future. Until further notice, the following policy changes are taking place:
Minimum order requirement is being reduced to $65 (the starting price of a simple decorated 5" cake, which can serve between 8-10) I will only be accepting small sized cakes to serve your family. Should you want a larger cake for photo sessions, I do dummy cakes as well.
Deliveries must take place at least two hours prior to event time to limit person to person contact. For Contact-less Pickups, your cake will be ready by Noon.
Pickup Window Time: 12:00-12:30 pm only.
A $200 retainer fee and a signed contract is required to consider this an order and contract for services to be rendered. The remaining balance due four (4) weeks prior to pickup or delivery date. Any changes to an order must be made no later than 4 weeks. Any changes requested after signing the contract cannot be guaranteed and may be subject to additional charges. In the event of cancellation, retainer fee or any amount that has already been paid is Non-refundable but transferable to a future order. There will be no credit given for orders cancelled inside of ten (10) business days. For cancellations with more than ten (10) business days’ notice, credit may be given for a future order, less the fair market value of items that cannot be re-used. This offer is subject to the date being available. If full payment is not received the due date, the order may be cancelled.
I no longer accept cancellations nor changes on any custom orders. Full payment is also required for all orders. For no-show on the date of your event, I will hold the cake for 24 hours. After that, I usually resell the cake to cover the costs or donate to the nearest fire department or police station.
Upon Booking, you hereby confirm that you have read my Terms and Conditions as well as the amended Covid-19 Policy.